Intercruises Shoreside & Port Services, an experienced global business offering first class ground handling and port agency services to the ocean and river cruise industry, has announced management changes for Intercruises North America & Caribbean. After 25 years of direct involvement in the cruise industry, Celeste Gladstone is moving into a new role as Non Executive Vice President, focusing on business development and client relationship management to drive the global expansion of Intercruises as a member of its senior management team.
"I've been working in a 24/7 role for many years and I would like to devote more time to my personal life. However, I want to stay in the business that I love and this new role allows the time I need as a person, while enabling me to focus on helping Intercruises grow internationally. Developing Cruiselink and DFL into what Intercruises North America & Caribbean is today was a huge and rewarding task. We have developed one of the most talented teams in the industry, which will go forward and deliver the service our clients have come to know and expect," said Celeste Gladstone.
Kevin O'Connor has joined Intercruises North America & Caribbean as Chief Operating Officer (COO) and will work closely with Celeste during a three month transition period as he takes responsibility for the combined operations of all Intercruises businesses across North America, east and west coast, in December. Previously Kevin was COO at Transport Management Services (TMS), America's leading transportation management company for complex events. During his tenure at TMS, Kevin helped develop the TMS Gateway and TMS Anchor businesses, which were acquired by Intercruises in June 2011.
The existing Intercruises North America & Caribbean team will report directly to Kevin, with Tom Anderson, Executive Vice President Intercruises North America & Caribbean and Paul Matte, President Intercruises Canada, continuing to lead operations on the North American east coast and in the Caribbean, while Kelly Webber, TMS Gateway General Manager, will continue to lead operations on the North American west coast.
"I am delighted that Celeste has taken a role in which Intercruises will continue to benefit from her wealth of experience and passion for the cruise industry. She has forged an incredibly robust and successful business at Intercruises North America & Caribbean, which will continue to deliver an excellent service under Kevin's leadership," said Mark Robinson, Intercruises Managing Director.