Telenor Maritime, the global maritime mobile operator, partner with Brittany Ferries and announces the introduction of the mobile ecosystem onboard their fleet of ferries and cruise-ferries, deploying a connectivity platform with Premium Wi-Fi, VSAT and Mobile Broadband Backhaul.
Additionally Honfleur, the clean, green, LNG-powered newbuild arriving in June 2019 is equipped with 3G services. Digital services can be enabled supporting the complete digital value chain vastly enhancing the customer experience onboard.
“We are delighted to be in a position to develop our partnership and services with Brittany Ferries, the major cross-channel ferry company operating a large fleet of ferries and cruise ferries between France and the United Kingdom, Ireland, and Spain, and between the United Kingdom and Spain. We are confident that our communications services will substantially enhance the customer journey on the ships we are upgrading. This is yet another important step for Telenor Maritime’s service-expansion in Europe,” said Jan Erik Norli, CSO of Telenor Maritime.
“Our partnership with Telenor is one we value and we look forward to working together as new ships like Honfleur join the Brittany Ferries fleet,” said Joëlle Croc, Brittany Ferries’director of sales and customer experience. “Connectivity drives all our customer communications, so it has never been more important to work with partners we can count on.”
“Being a digital frontrunner, we heavily invest time and effort into developing digital services leading the way in developing the customer journey. To succeed, it is essential having a partner such as Brittany Ferries, equally focused on exploring the digital arena,” Jan Erik Norli continued.