Menu
 
A+ A A-

Departments

Delta announces new service from Amsterdam to Salt Lake City

  • Written by Teijo Niemelä
  • Category: Air & Sea

Delta Air Lines will launch daily nonstop services from Amsterdam Airport Schiphol to Salt Lake City International Airport in May 2015. The summer service, Delta’s ninth destination from Amsterdam, will be operated in conjunction with joint venture partners Air France, KLM and Alitalia.

The new service will be part of a planned eight percent capacity increase at Delta’s Salt Lake City hub over the next five years. The airline’s existing daily nonstop service from Paris Charles De Gaulle Airport launched in June 2008 and is currently the only trans-Atlantic service offered by any airline from Salt Lake City. Operations from Amsterdam will begin with five flights a week on May 1, 2015 before rising to a daily operation from May 14, 2015.

“Amsterdam has always been a strategically important hub for Delta,” said Perry Cantarutti, Delta’s senior vice president for Europe, the Middle East and Africa. “Together with our joint venture partners Air France, KLM and Alitalia, we already offer 28 peak-day flights between Amsterdam and the U.S. and the addition of Salt Lake City to the network will provide customers with even greater choice when flying across the Atlantic”.

The new route brings Delta’s U.S. network from Amsterdam to eight destinations. The airline also flies nonstop to Mumbai, India, from Schiphol. Once in the U.S., customers can connect to more than 66 destinations throughout North America, Latin America and the Caribbean.

The service will be operated using a Boeing 767-300ER aircraft featuring fully flat-bed seats with direct aisle access in a 1x2x1 configuration in the BusinessElite cabin, Customers flying in Economy Comfort, Delta’s premium economy service, benefit from up to four additional inches of legroom and 50 percent more recline than Delta’s standard international Economy class seats, as well as priority boarding. Other product initiatives being rolled out across Delta’s international fleet include the expansion of Wi-Fi service by the end of 2015..

Delta is the largest airline in Salt Lake City with more than 260 peak-day departures to nearly 90 destinations, including seven international destinations. Earlier this month, Delta re-affirmed its commitment to the area with a groundbreaking event for Salt Lake City International Airport’s $1.8 billion terminal redevelopment programme. The first major phase of construction is expected to be completed in 2019.

Etihad to add six new destinations during the first half of 2015

  • Written by Teijo Niemelä
  • Category: Air & Sea

Etihad Airways, the national airline of the United Arab Emirates, will launch six new routes in the first half of 2015, offering even more choice and improved connections to travellers worldwide.

–    Network grows to 107 passenger and cargo destinations.
–    New services will increase coverage in Europe, Asia and Africa.
–    First non-stop flight launched between Abu Dhabi and Brisbane.
–    First Class cabin to be added on Singapore, Brisbane and Moscow routes.

Daily flights will commence to the European capitals of Madrid (Spain) and Edinburgh (Scotland) next year, together with the historic state capital of Kolkata (India) and one of the most important business and government centres in East Africa, Entebbe (Uganda).

The airline will also operate four flights a week to the world-class tourism and economic hub, Hong Kong, and three flights a week to Algeria’s vibrant capital and largest city, Algiers.

In addition, Etihad Airways’ existing daily flights to Brisbane (Australia), currently operated via Singapore, will become a direct service from June 2015, offering the first non-stop connection between the city and Abu Dhabi. The route will be operated using a three-class Boeing 787-9 Dreamliner with the airline’s brand new First Suite, Business Studio and Economy Smart Seat.

Further service upgrades in June 2015 include the introduction of a three-class Airbus A330-300 aircraft on daily flights to Singapore, and a three-class Boeing 787-9 Dreamliner on daytime flights to Moscow, marking the debut of First Class cabins on both of the existing routes.

James Hogan, President and Chief Executive Officer of Etihad Airways, said: “Our global network development in the first half of 2015 supports a long-term vision to provide travellers with an extensive range of destinations and connections over Etihad Airways’ Abu Dhabi hub. These new destinations have been selected to expand our coverage and strengthen our customer proposition in the strategically important markets of Europe, Asia and Africa.

“The expansion will also create new opportunities to enhance our codeshare agreements and align operations with key airline partners, such as Virgin Australia, Jet Airways, Air Seychelles, Air Europa and Kenya Airways. Between Abu Dhabi and Hong Kong, for instance, our four weekly flights will combine with Air Seychelles’ three weekly flights to provide a daily frequency.”

Etihad Airways’ global passenger and cargo network will increase to 107 destinations following the route expansion in the first half of 2015. The total includes five new routes already launched this year to Medina, Jaipur, Zurich, Los Angeles and Yerevan, together with four upcoming services to Perth, Rome, Phuket and Dallas, which commence over the remainder of 2014.

The airline will also continue to increase frequencies on existing services in H1 2015, providing travellers with even more comprehensive travel choices. Network depth will be added to important markets across the North America, Middle East and Indian subcontinent regions.

As part of the Etihad Airways’ ongoing fleet development, nine aircraft are scheduled for delivery in the first half of next year, comprising three Airbus A380s, three Boeing 787-9 Dreamliners and threeA320 family aircraft. The airline currently has 102 aircraft in its fleet, with over 210 additional aircraft on firm order, plus options and purchase rights for 81 further aircraft.

Enhanced security measures at certain airports for U.S. bound flights

  • Written by Teijo Niemelä
  • Category: Air & Sea

Last week, Secretary of Homeland Security Jeh Johnson directed TSA to implement enhanced security measures at certain overseas airports with direct flights to the United States.

As the traveling public knows, all electronic devices are screened by security officers. During the security examination, officers may also ask that owners power up some devices, including cell phones. Powerless devices will not be permitted onboard the aircraft. The traveler may also undergo additional screening.

TSA will continue to adjust security measures to ensure that travelers are guaranteed the highest levels of aviation security conducted as conveniently as possible.

Emirates inceases capacity on two more U.S. routes from December 2014

  • Written by Teijo Niemelä
  • Category: Air & Sea

Emirates is adding passenger and cargo capacity in San Francisco and Houston on December 1st and 3rd respectively when it switches from operating the routes with a Boeing 777-300ER to its iconic double-decker Airbus A380.

The A380 will offer an additional 135 seats to San Francisco and 137 to Houston, representing a 38 percent increase in overall passenger capacity, and 80 percent more seats across the premium cabins. In addition to offering a choice of 14 First Class Private Suites and 76 lie-flat Business Class seats, the aircraft offers 399 spacious Economy Class seats to San Francisco and 401 to Houston.

“Emirates continues to see strong customer demand from our U.S. gateways. Since 2007, we have carried over 2.3 million passengers on the San Francisco and Houston routes, and our flagship A380 will allow us to connect even more people and facilitate trade between these important U.S. cities and the Middle East, India, Africa and beyond.” said Hubert Frach, Emirates’ Divisional Senior Vice President, Commercial Operations West. “Everywhere we fly our A380, we receive a tremendously positive customer response, thanks to the unique, award-winning product and service which Emirates offers passenger in all cabins. We look forward to bringing this experience to our customers in San Francisco and Houston.”

The Emirates service from San Francisco operates daily as EK226, departing San Francisco at 3:30PM and arriving in Dubai the following day at 7:25PM. EK 225 departs Dubai at 8:50AM and arrives at San Francisco International Airport at 12:50PM the same day.

Emirates' daily flight EK211 to Houston departs Dubai at 9:30AM and arrives at 4:05PM. The return flight, EK212, takes off from George Bush Intercontinental Airport at 6:25PM and lands in Dubai at 7:05PM the next day.

San Francisco and Houston will be Emirates’ 4th and 5th U.S. gateways serviced by an A380, joining New York, Los Angeles, and Dallas/Fort Worth which is due to commence on October 1st. This latest announcement means that by December, Emirates will be serving both its Texan destinations with an A380 service.

Onboard passengers in all three cabins can enjoy over 1,800 channels of entertainment on ice, Emirates’ multi award-winning in-flight information, entertainment and communication system, while enjoying specially created gourmet cuisine with a regional flavour and specially selected beverages whilst being served by Emirates multi-lingual cabin crew.

The entire upper deck of an Emirates A380 is dedicated to its premium First Class and Business Class cabins, creating a relaxed and exclusive space. Even at 40,000 feet the two First Class Shower Spas allow passengers to arrive feeling refreshed. First Class and Business Class passengers connect in the popular A380 Onboard Lounge to relax, socialise and network over fine wines and cocktails while enjoying canapés prepared by five-star chefs. Whether discussing innovations in technology on flights from San Francisco or the energy and oil & gas business on Houston routes, the Onboard Lounge provides a unique way for people from all places to connect during their Emirates journey. Experience Emirates’ A380 on Google’s Street View here.

Economy Class passengers are also well catered for with comfortable ergonomically designed seats with adjustable headrest and personal 12.1 inch touch screen TV’s, showing the latest in entertainment. Each seat features a laptop power supply and USB port, wi-fi access and mobile phone connectivity allowing passengers to stay connected throughout the flight.

Emirates started flying to Houston in December 2007, directly connecting the city with the energy sector hubs in Dubai and the Middle East. Since then, Emirates has seen steady growth in business and leisure travellers, thanks to the city’s strong international community and corporate industries and last year connected around 190,000 people and over 7,900 tonnes of cargo from a range of industries including the construction and automotive sectors.

San Francisco is a city which Emirates has served since December 2008. As a world-renowned corporate and tourism destination, it offers global travellers access to incredible culture and cuisine from Napa Valley to Silicon Valley. Emirates’ ties to the City by the Bay extend beyond the airport, as a proud supporter of the San Francisco Symphony orchestra.

San Francisco and Houston will be the 31st and 32nd destinations on Emirates network serviced by the A380. Tickets for these routes are available for purchase through customers’ preferred travel agency, Emirates’ ticket offices or online at www.emirates.com

New Heathrow megaterminal starts operations

  • Written by Teijo Niemelä
  • Category: Air & Sea

First passengers arrived at Star Alliance's new home at Heathrow The new Terminal 2 - the home of Star Alliance at Heathrow - threw open its doors to welcome its first passengers, marking the start of a new travel experience for the 12 million Star Alliance passengers who pass through this leading UK airport every year.

Star Alliance member airline United is the first to move in to the new facility, known as Terminal 2 | the Queen's Terminal for her Majesty Queen Elizabeth II. All 23 Star Alliance airlines operating Heathrow will move over the next six months: the first time all member airlines will be collocated at the airport.

"After many years of planning and construction, tests and optimisation, we at Star Alliance are proud to welcome the first passengers into the new terminal," said Star Alliance CEO Mark Schwab. "It is particularly fitting that one of our five founder members, United, should operate the first flights from this terminal, which sets new standards for Alliance customer service and seamless travel at this important hub airport."

The first flight to arrive at the new terminal was United's service UA 958 from Chicago, which landed at 05:43 local time and reached gate B38 at 05:49, six minutes ahead of schedule. The Boeing 767-300 had 178 passengers and 11 crew on board.

Terminal 2, designed by lead architect Luis Vidal, was jointly developed by Heathrow, Star Alliance and its member carriers, with the aim of establishing a true seamless hub at one of the world's premier international airports.

Optimised for today's air traveller, the facilities of the 23 Star Alliance airlines are integrated to an unprecedented level - laying the groundwork for customer service excellence. Once all airlines are in residence, connections for transfer passengers will be smoother than ever before at Heathrow, with a standardised minimum connection time of just 60 minutes.

Move dates for the remaining 22 airlines have been carefully planned to ensure that each group of airlines has time to embed its operations before the next set of carriers moves in.

Air Canada, Air China and ANA will be the next new occupants, transferring their operations to T2 from June 18th. In July, Aegean, EVA Air, THAI, and Turkish Airlines will move in, together with Avianca - which will launch a service  between London and Bogota on July 4th.

After a break for the European summer holiday period, moves will resume in September with EGYPTAIR, Ethiopian Airlines, Scandinavian Airlines and Singapore Airlines. Then finally, October sees the arrival of Air New Zealand, Asiana  Airlines, Austrian, Brussels Airlines, Croatia Airlines, LOT Polish Airlines, Lufthansa, South African Airways, SWISS and TAP Portugal.

A positive tone for the passenger journey is set by the architectural design of the terminal, which uses natural light to create an open and airy atmosphere. Its open-plan check-in facility is directly adjacent to the security area. Passengers exit security on the top level of a two-tier international departures hall, with a clear view out onto the airport.

This is just one example of the logical passenger flows that underpin the terminal's design. Departing and arriving passengers pass through the building on different levels, guided by clear signage. Transfer passengers follow a separate channel from the arrival gate to security and then join the departing passengers flow.

Technology is integrated into the terminal experience and will be used throughout to give the passenger control of their journey. The check-in area has been specially designed for speed and efficiency. Airlines are grouped in zones, while a row of 81 common use self-service kiosks can be used by any passenger to check in and/or print a bag tag before they proceed to a bag drop desk to hand their luggage to an agent.

Full-service traditional check-in desks are provided for the use of First Class, Business class and Star Alliance Gold passengers. Premium passengers also have a fast-track option to speed them through the security checks.

Eight out of 12 gates at the T2B satellite will allow self-boarding, meaning passengers simply pass through a mechanical barrier to board their flight.

Four airline lounges will be available for premium passengers, including those with Star Alliance Gold status. These are located in the main terminal building and the satellite, so eligible passengers can relax close to their gate.

The 23 Star Alliance airlines serving Heathrow are Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI, and United.

Together they operate over 121 flights per day to 45 destinations in 25 countries. Each of these flights acts as a gateway to the full Alliance network of more than 18,000 daily flights to 1,269 airports in 193 countries.

The strong Star Alliance hub at Heathrow is expected to act as a catalyst for growth in global passenger traffic to London and to increase the attractiveness of Heathrow as an international transfer airport. It will enhance Heathrow's standing for the truly frequent international traveller.

CBR 1/2018 CONTENTS

CBR 3/2017 CONTENTS

CBR 2/2017 CONTENTS