CLIA announced today that Andy Harmer, UK & Ireland Director, will take on a new European role within the association beginning 1 January, 2016. Harmer takes up the position of CLIA Europe Vice President Operations with responsibility for the strategic development of CLIA’s travel agent programme.

Harmer will continue to oversee the advancement of CLIA within the UK and Ireland whilst taking on responsibility for the expansion of CLIA events across Europe and building a European travel agent community which at its heart will be the training and professional development of travel agents.

“I am delighted to be taking on this new role at a time when CLIA is making great progress in expanding the agent offering," said Andy Harmer, Vice President Operations, CLIA Europe. “We want to share the great wealth of resources and information that we have in the UK with our European colleagues as we know that with the right support and resources, we can help grow an agent’s business.”

“Andy has a track record of achievements including the creation of the largest cruise travel agent event in Europe, the CLIA Conference, which each year attracts record numbers.” said Cindy D’Aoust, CLIA's acting CEO. “He has a wealth of knowledge and expertise and is passionate about the industry and has grown the number of travel agents who are experts in selling cruise holidays.”