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Written by Teijo Niemelä Teijo Niemelä
Category: More News More News
Published: 02 January 2019 02 January 2019

Dream Cruises, Genting Cruise Lines’ luxury cruise brand, has announced a collection of new benefits and services to enhance the travelling experience of guests in its exclusive enclave, The Palace, to further align the brand as the Asian equivalent of international all-inclusive, high-end cruise lines.

“Inspired by our international, luxury sister brand Crystal Cruises, “The Most Awarded Luxury Cruise Line in the world”, Dream Cruises’ The Palace concept delivers our Asian equivalent to this acclaimed level of cruising,” said Thatcher Brown, President of Dream Cruises. “Sophisticated Asian guests desire the excitement and energy of a large megaship but also demand the privacy and intimacy of their own exclusive facilities and Dream Cruises’ response was the creation of The Palace, the perfect solution featuring an “Asian Luxury ship within a Megaship” concept across our fleet. Combined with the confidence and elegance of international hospitality standards, The Palace will provide a luxury vacation experience unlike any other.”

Well received since its introduction on Genting Dream and World Dream two years ago, The Palace is a “ship-within-a-ship” concept with nearly 10,000 square metres of suites, private restaurant, gym, sundeck, swimming pool and other facilities and featuring priority embarkation, exclusive dining, dedicated butlers and additional comprehensive services. In response to demand and ease of reference that The Palace should be the Asian equivalent on par or surpassing international high-end cruise lines, The Palace will now feature an all-inclusive luxury experience with 5-star Asian food and beverage offerings in addition to other privileges found on international high-end cruise ships.

The Palace features and benefits

– The Palace features a pro-rated 25,000 gross tons of space within the approximately 151,000 gross ton Dream Class ships for a space ratio of over 80 gross tons per passenger, one of the highest space ratios in the cruise industry

– All-suite accommodations highlighted by approximately 150 luxury suites with access to a private restaurant, lounge, bar, gym, swimming pool, jacuzzi, children’s area and other facilities

– A 1 to 1 crew to passenger ratio for The Palace, also one of the highest in the cruise industry

– Flawless personal service and attention to detail, including 24-hour butler concierge service

– All-inclusive luxury fine dining featuring creative Asian and Western menus offering a wide selection of attractively presented herbal soups, seafood including abalone, bird’s-nest desserts and other delicacies all created with highest-quality ingredients

– All-inclusive branded premium teas, coffees, wines, champagnes, whiskey and other beverages

– Finest-quality bed linens, duvets, towels and bathrobes by Frette

– High-quality toiletries including Etro products

– Free shore excursions, movies, music and other services

– Priority embarkation and disembarkation at homeports and destinations

– Priority access to shows, restaurants, spa and other services

– Complimentary pressing service

– Complimentary welcome on board mini bar beverage and snacks

– Welcome on board surprise and delight amenity

– Fresh Flower arrangement in the room for Palace Villas and Penthouses

– Complimentary standard package Internet access throughout the cruise

– Complimentary city shuttle transfers (for eligible ports of call)

– Private shore excursions arrangement for fee

– Palace pre-programed phone to request butler concierge service with the touch of a button

To further enrich the travel experience, new services and benefits in The Palace will span food and beverage to activities and entertainment and shore excursions, delivering a holistic suite of privileges to discerning Dream Cruises guests.

New signature Palace benefits

– All-inclusive set meal entitlement at available specialty dining restaurants during meal-times

– Enhanced all-inclusive Seafood Buffet selection in The Palace restaurant during all cruises

– Complimentary Premium Beverage package at all bars and inclusive restaurants

– Exclusive Palm Court “Captain’s Welcome Cocktail Party” with Officers

– Crystal Life Café – Expanded Healthy Breakfast and Vegetarian Lunch Options

– Dedicated Palace Kids’ Program, for Palace children 2yrs to 12yrs old

– Dedicated “Connoisseurs Circle” Bespoke Enrichment Program of talks, events and activities including complimentary well-being and fitness classes

– Complimentary choice of selected Palace shore excursions or general shore excursions per port