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Written by Teijo Niemelä Teijo Niemelä
Category: Products & services Products & services
Published: 31 August 2013 31 August 2013

The shipping software and service provider INTERSCHALT maritime systems AG has chosen MTN Communications (MTN) to deliver VSAT communications services enabling special software solutions and services to its customers. MTN will provide the global satellite and network infrastructure through which INTERSCHALT will provide customer-specific solutions focusing on efficiency and safety in fleet management and vessel monitoring. "By combining MTN's redundant and globally accessible network of C and Ku band excellent support available 24/7 on both sides and our bespoke solutions, we will be able to offer our customers a unique service", says INTERSCHALT CEO Robert Gärtner.

Global communications delivered to vessels located around the world will be made possible through MTN's global C- and Ku-band network - providing seamless coverage. With MTN service INTERSCHALT's fleet solution will deliver access to the Internet for ships, the transmission of telephone calls, TV and (Internet) radio programs, e-mail traffic and the transmission of data information from Voyage Data Recorders (VDRs) as well as INTERSCHALT's modular solutions for fleet management or vessel monitoring - from the MACS3 loading computer with Trim module, through software solutions Bluefleet and Bluetracker to a complete Fleet Operation Center. As such, INTERSCHALT provides shipowners with a service for monitoring their complete fleet, i.e. not just being able to see cargo statuses and fuel consumption data at a glance, but also being able to detect hazardous situations early on.

Detecting hazards and acting quickly to prevent them

The Fleet Operation Center is a centralized onshore control station, which captures the real-time status of each and every ship in the fleet, including the actual traffic situation. Using this information, the control center can react to safety-related situations and take the necessary measures. Risks are identified early on and hazards are avoided before any accidents can occur.

Monitoring to increase efficiency and reduce costs

Furthermore, the MTN service enables electronic sea charts to be transmitted as a matter of priority and with assured quality, and Bluefleet and Bluetracker mean that the performance of every ship can be monitored and logged from onshore. The data gathered enables shipowners to draw up Key Performance Indicators (KPIs) and fleet benchmarks. In addition, data from the loading computer and INTERSCHALT's trim optimization module (TROP) can be transmitted. "Shipowners have full control at all times. They can optimize their fleet's efficiency and hence reduce costs due to the availability of performance information in real time", says Robert Gärtner in relation to this additional benefit.

Crew welfare

Crew welfare, i.e. the ability of crew members to connect with their family and friends over the Internet and the opportunity to provide electronic communication and entertainment programs on board, is becoming increasingly important for shipping companies. Not least, since the Maritime Labor Convention (MLC) 2006 came into force. Whether this means having an Internet café on board or TV and (Internet) radio reception, new dimensions to crew welfare are being discovered through VSAT services in conjunction with MTN Internet Café and WLAN on board - home may be a long way away but thanks to INTERSCHALT it doesn't feel that way.