Norwegian launches new module in UK online agent training programme

Norwegian Cruise Line says it has launched a new elective module to its online agent training programme, NCLU www.nclu.co.uk 

The new brand elective aims to educate agents about the recently unveiled ‘Cruise Like a Norwegian’ brand platform, helping them to understand how they can use its messages to tell the story of the Norwegian experience.

The elective also contains sales and marketing tips and ends in a short online quiz which counts towards overall NCLU points. Nine courses are live on NCLU and all have been designed to help busy agents develop their product knowledge in bite-sized chunks.

To date almost 6,500 agents have registered with NCLU which launched in 2009. As well as online training, special events for top NCLU performers have also taken place with more planned for this year.

As part of the PHD@Sea programme students are whisked away aboard Norwegian Epic for a cruise where they will receive sales tips, take behind the scenes tours get involved in panel discussions and training classes. Students have until 29 February to make three bookings and take five NLCU courses to be in with a chance of receiving one of thirty places.

Nick Wilkinson, director of sales at Norwegian Cruise Line said: “Our new brand messages are all about conveying the experiences that guests can expect when they cruise with us,  whether it’s through dining, shopping, entertainment or relaxation.

 

 

 

 

 

 

 

“By understanding what these messages mean, travel partners will be able to really bring the cruise holiday experience to life, which can be a very powerful selling tool when talking to customers.”  

 

 

Costa Allegra in tow, slow repatriation seen

Costa Allegra, the 28,430 gross ton cruise ship of Costa Crociere that lost power in the Indian Ocean after a fire in a generator room, has been taken in tow by deep sea trawlers and passengers will be evacuated on the Roche island, media reports say. The Roche island is located a few hundred miles away from Mahe, the Seychelles capital. Planes that can land at Roche can only take about 20 passengers, so it is expected to take a long time before the 636 passengers will all be flown to Mahe and then onwards to their home destinations, a report on BBC news website says.

 

 

All Discovery Cruising appoints business development manager

All Discovery Cruising, the trade facing arm of All Leisure Holidays has appointed Rebecca Lott as Business Development Manager to further strengthen its relationship with the trade.

 

"Rebecca boasts a wealth of cruise experience, having previously worked as Regional Sales Manager for Seabourn UK. In her new role she will work alongside the rest of the Business Development Management team to help develop trade awareness and sales of All Discovery Cruising’s three cruise brands - Voyages of Discovery, Swan Hellenic and Hebridean Island Cruise<' the company said in a statement.

 

Lott’s appointment follows the recent appointment of cruise veteran Nigel Lingard as Business Development Consultant and comes as Swan Hellenic gears up to welcome mv Minerva back to Portsmouth following a £10 million winter refurbishment. Later this year a second ship, Voyager, will be added to the Voyages of Discovery fleet and the Royal

Crown river cruise vessel will join the Hebridean Island Cruises line-up.

 

“All Discovery Cruising is looking to dramatically increase its bookings through the trade this year. Rebecca will play a key part in developing our existing trade partner relationships and supporting the many new retailers we believe will want to work with us. The investment in our Business Development Team is a clear signal of our commitment to retailers,”

Geoff Lawrence, Sales & Marketing Director, explained.


NCL Corporation raises $100 million through notes issue

NCL Corporation Ltd. says it has entered into an agreement to sell $100 million aggregate principal amount of 9.50% senior unsecured notes due November 2018. The notes are additional notes to the already outstanding $250 million aggregate principal amount of existing 9.50% senior unsecured notes due 2018.

“The Company intends to use the net proceeds from the Offering to make partial paydowns of amounts outstanding under certain of its existing revolving credit facilities and certain of its existing capital leases and for general corporate purposes. The net proceeds applied to pay down amounts outstanding under our existing revolving credit facilities would be available for reborrowing,” NCL Corporation said in a statement.


TUI Cruises to sail in Adriatic Sea in summer of 2013 as Croatia's popularity as destination increases

TUI Cruises, the German premium market operator, says it will operate cruises in the Adriatic Sea in the summer of 2013 to follow a trend that whereby Croatia has become a favourite travel destination

 

“Not only the options on board focus on the latest trends, but also the selection of routes reveals that TUI Cruises is always fully up to date,“ said Richard Vogel, CEO of the Hamburg based company. "At the moment Croatia is the shooting star with German holidaymakers. The Mein Schiff 2 will be sailing on 19 May 2013 on the one-week Adriatic route including Croatia for the first time. There is a choice of 11 departure dates for the exclusive route with calls at the ports of Dubrovnik, the medieval Kotor, Bari and Corfu. The seven-day cruise “Adriatic Sea including Croatia“ from 19 to 26 May 2013 on the Mein Schiff 2 from/to Valletta including Premium All-Inclusive board costs in an inside cabin occupied by two persons from 998 euros per person. Early bookers who book by 15.08.2012 can save up to 100 euros per person."

 

Anyone wanting to extend their cruise can combine routes to form a cruise of 14 nights on board the well-being ship, for instance the Western Mediterranean and Adriatic Sea including Croatia, the North and South Caribbean, the Canaries and the flower island of Madeira, or the Canaries with Agadir.

 

"TUI Cruises also has suitable arrangements for combining the well-being atmosphere of a Mein Schiff cruise with the passion for discovering a city. The Mediterranean with Turkey cruise including a night in the modern metropolis of Istanbul is ideal for satisfying several holiday needs. The ten-day cruise ”Mediterranean with Turkey“ from 7 to 17 April 2013 on the Mein Schiff 2 from/to Antalya including Premium All-Inclusive board costs in an inside cabin occupied by two persons from 1,148 euros per person. Early bookers who book by 15.08.2012 can save up to 150 euros per person," the company said in a statement.