Nordic Gateway AS is a new, full scale service provider to the cruise industry for all Norwegian ports. Headquartered in Bergen, but presented by its own staff in all ports, it will strive to deliver the best service possible. Nordic Gateway has its own offices all over the country, so its own people cover every port in Norway.
Services will include:
- Port agency
- berthing arrangements
- towage
- pilotage
- check-ins, immigration & customs clearance
- garbage removal
- fresh water supply
- crew transfers & accommodation
- medical & dental arrangements
- supplies and services from approved suppliers
- Shore excursions
- city & countryside excursions
- assistance of professional guides and interpreters
- transfer & shuttle services
- car rental, including vans & limousines
- on-board specials, e.g. concerts, shows
- turnaround arrangements
- pre- & post-cruise programmes
- Logistics and warehousing in all central ports
- warehousing in all central ports
- door to door delivery
- freight forwarding by sea/land/air, 24/7
- stocklist and track&trace available for all customers in our online portal
- Marine solutions and bunker trade
"This new company will in other words be a one point stop for all cruise operation in Norway!
Our port agents will be specialised, handling only cruise vessels. Our procedures and software systems are all tailor made in order to serve fast and efficiently. Our strength lies with invoicing and transparency," Nordic Gateway said in a statement.
"With a huge database of shore excursions, we can offer something for everybody. In addition to the tours that you already offer, we will be happy to add one or two tours for each destination, or make a new tour according to your preferences," it continued.
To ensure delivery and good experiences for all tourists, Nordic Gateway has its own port coordinators and guides, located at central places in Norway so all ports are within reach of just a few hours. "In addition we have signed beneficial contracts with two of the biggest bus companies in Norway," the company said.
Nordic Gateway also offer warehousing in all central ports in Norway. "Our logistic & customs department will be able to receive any goods, and offer freight forwarding by air/sea/land 24/7. You can track and trace your shipment online, and at any time request a stock list or check yourself in our online portal.
If you are in need of other services, our solutions deprtment, including bunker trader, can assist you with just about anything. Of course, we are also available 24/7 for your convenience," it concluded.
