TUI Cruises, a joint venture between TUI AG and Royal Caribbean Group, said it would set up a Destinations department for its contemporary market Mein Schiff brand, effective immediately.
“Responsible for this change are Dennis Tetzlaff, Vice President Fleet Operations & Newbuild, and Denis Wiechert, Vice President Product Management & Guest Experience. They developed the newly structured Destinations department with the clear aim to achieve strategic operational and financial targets for its Tour Operations; hence, both departments will coordinate closely in joint task groups,” TUI Cruises said in a statement.
The newly formed Destinations department would be led by Marcus Puttich, who has recently been promoted to Director Destinations, answering for all operational, planning, sourcing and development aspects of Port Operations (both brands Mein Schiff and Hapag-Lloyd Cruises), Tour Operations and Ground Operations (only Mein Schiff).
Marcus Puttich reports directly to Dennis Tetzlaff, since 2022 Vice President Fleet Operations & Newbuild for TUI Cruises’ shared services (Mein Schiff and Hapag-Lloyd Cruises), overseeing Newbuild, Medical & Public Health, Destinations, Nautical and Emergency Response. Maria Tauschke, Head of Shore Operations, assumes additional operational responsibilities for Tour Operations (Mein Schiff) in addition to Port Operations and Ground Operations while reporting directly to Marcus Puttich.
Jointly with the Mein Schiff Product Management department, the best shoreside experience will be created. Accordingly, Carolin Bauer, Head of On-Board Commerce Management within the Mein Schiff Product Management, assumes additional responsibilities for revenue and yield management of the brand‘s Tour Operations, including product development and so called “active tours” (i.e. bike and hiking).
She will be reporting directly to Nina Krüger, Director Product Management & Hotel Operations. Nina Krüger again reports directly to Denis Wiechert, since 2021 Vice President Product Management & Guest Experiences for TUI Cruises’ Mein Schiff brand, overseeing Product Management & Hotel Operations, Entertainment and Onboard Marketing.
Both Dennis Tetzlaff and Denis Wiechert report directly to CEO Wybcke Meier. The changes reflect TUI Cruises’ sustainable growth with currently three more cruise vessels on order for its Mein Schiff brand through 2026 and will give the cruise line a more engagement-focused commitment towards destinations and an advanced emphasis on the tour operations product delivery.
